SEO for Melbourne NDIS & Allied Health
The complete SEO guide for Melbourne NDIS providers and allied health services. Real examples, step-by-step implementation, schema markup code, and monthly content calendars to grow your business.
The Melbourne NDIS & Allied Health Market in 2026
The NDIS has fundamentally transformed Australia's disability services sector, and Melbourne sits at the centre of that transformation. Over 145,000 active NDIS participants live in Greater Melbourne, with combined plan funding exceeding $9.8 billion annually. The scheme supports a vast ecosystem of allied health providers — physiotherapists, occupational therapists, speech pathologists, psychologists, exercise physiologists, and behaviour support practitioners — competing for participants in an increasingly crowded marketplace.
The search landscape for NDIS providers is unique because it serves two distinct audiences: participants (and their families) searching for services, and support coordinators and plan managers looking for providers to recommend. Both audiences use Google differently. Participants tend to search by service type and location ("NDIS physio near me," "speech therapy Melbourne"), while coordinators search by specialisation and availability ("NDIS provider autism Melbourne," "occupational therapist NDIS registered"). Your content strategy must address both audiences to maximise referral pathways.
Active NDIS participants in Greater Melbourne
Annual NDIS plan funding in the Melbourne region
Higher engagement rate for providers with detailed online profiles
Of participants research providers online before making contact
The market is shifting rapidly. NDIS reforms announced in 2024 are tightening provider registration requirements, increasing compliance obligations, and pushing toward outcomes-based funding. Providers who demonstrate measurable outcomes — and communicate those outcomes publicly through their website — will have a significant advantage both in attracting participants and in maintaining their registration under the new framework. Additionally, the NDIA's move toward more self-managed and plan-managed participants (now over 40% of the Melbourne cohort) means more people are actively choosing their own providers rather than being allocated by coordinators. These self-directed participants research extensively online before committing.
Geographic demand varies significantly. Melbourne's western suburbs (Wyndham, Melton, Brimbank) have the fastest-growing NDIS participant populations but the lowest provider density. Providers willing to establish presence — even through mobile or telehealth services — in these underserved areas find a search-to-competition ratio that's extraordinarily favourable. Meanwhile, inner-city and eastern suburbs have more providers than demand, making differentiation through specialist content and strong reviews essential.
Real SEO Examples: Who's Doing It Right (And Wrong)
Let's look at real Melbourne NDIS providers and allied health services and analyse what makes their SEO work — or fail.
Ability Action Australia
abilityactionaustralia.com.au ↗
Here's what they do right:
- NDIS registration prominently displayed
- Service pages by therapy type
- Therapist profiles with specialisations
- Locations and service areas clear
- Client success stories
- Referral process explained
Scope
Here's what they do right:
- Services explained in plain language
- NDIS funding explained
- Multiple contact options
- Resource library for families
- Clear eligibility information
- Testimonials from participants
What We See Failing
These are real issues we see on NDIS providers and allied health services websites every week:
- NDIS registration not visible
- Services described in jargon
- No therapist profiles
- Unclear service areas
- No success stories
- Complex referral process
- No NDIS funding guidance
- Hard to contact
The Invisible NDIS & Allied Health Problem
We audited 50 Melbourne NDIS providers and allied health services websites last month:
- 78% had no schema markup
- 55% had slow mobile speeds
- 65% had unclear NDIS info
- 60% had no therapist profiles
If your competitors are making these mistakes, fixing them on YOUR site is a huge opportunity.
Your First 30 Days: Step-by-Step Implementation
Don't try to do everything at once. Here's the priority order that gets results fastest:
Foundation
Establish credibility.
- Complete Google Business Profile
- Display NDIS registration prominently
- Add therapist qualifications
- Install analytics
Service Pages
Explain services clearly.
- Create pages for each therapy type
- Use plain language explanations
- Include who benefits from each service
- Add session information
Trust & Resources
Support families.
- Add therapist profiles
- Create NDIS funding guides
- Display success stories
- Include referral process info
Local SEO
Get found locally.
- Create suburb/region landing pages
- Add schema markup
- Submit sitemap
- List on NDIS directories
Why NDIS & Allied Health Hire SEO Experts
You're great at what you do — but SEO is a full-time skill. While you're serving clients, your competitors are building their online presence. The NDIS providers and allied health services winning on Google either spend 10+ hours/week on marketing, or they hire experts. Most successful businesses outsource SEO so they can focus on what they do best. The ROI math is simple — if SEO brings in even 2-3 extra clients per month, it pays for itself many times over.
Keyword Research: What Your Customers Search
Understanding search intent is crucial. Here are the most valuable keywords for Melbourne NDIS providers and allied health services:
High-Volume Keywords
| Keyword | Monthly Volume | Notes |
|---|---|---|
| NDIS provider melbourne | 880 | Primary target keyword |
| occupational therapy melbourne | 720 | OT services |
| speech pathologist melbourne | 880 | Speech therapy |
| physiotherapy melbourne | 1,900 | Physical therapy |
| NDIS support coordinator melbourne | 390 | Plan management |
| psychology melbourne | 1,300 | Mental health services |
Lower Competition Opportunities
NDIS [service] [suburb]
Hyperlocal searches
autism therapy melbourne
Specialist service
NDIS registered provider melbourne
Registration-focused
paediatric OT melbourne
Children's services
Content Strategy: What NDIS Providers Should Publish
NDIS participants and their families face an overwhelming number of provider choices with very little guidance on how to compare them. The providers who rank on Google and convert visitors into clients are the ones who make the decision easier — through clear service descriptions, transparent processes, and visible evidence of expertise. Most NDIS provider websites read like compliance documents. The ones that win read like they were written for actual humans navigating a complex system.
Pillar 1: Service & Condition Pages
Participants search by their condition or the service they need, not by your business name. Build pages that match their queries exactly.
- Condition-specific pages — "NDIS Support for Autism Melbourne," "Cerebral Palsy Physiotherapy Melbourne," "ADHD Occupational Therapy for Children." Each condition page should explain your approach, typical session structure, expected outcomes, and how NDIS funding applies. These pages capture the highest-intent searches.
- Service detail pages — Individual pages for every service you provide: speech therapy, occupational therapy, physiotherapy, psychology, behaviour support, exercise physiology, assistive technology assessments. Don't lump them on one "Services" page — each service is a keyword cluster that needs its own page.
- Age-group pages — "Paediatric Speech Therapy Melbourne," "Adult Occupational Therapy NDIS," "Early Intervention Services Melbourne." Participants search by age group because their needs, funding categories, and provider requirements differ significantly.
Pillar 2: NDIS Navigation Content
The NDIS is confusing. Providers who help participants understand the system become trusted advisors — and that trust converts to bookings.
- NDIS funding explainers — "How to Use Your NDIS Plan for Physiotherapy" or "What Does Core Supports Cover?" These pages attract massive search volume from participants trying to understand their plans. Be specific about line items, price limits, and what requires quotes vs. what can be booked directly.
- Plan review guides — "How to Prepare for Your NDIS Plan Review" or "What to Do If Your NDIS Funding Is Cut." Participants actively search for this information before reviews, and the provider who helps them prepare earns their loyalty for the next plan period.
- Self-management guides — "Self-Managing Your NDIS Plan: A Complete Guide." Self-managed participants are the most valuable client segment — they choose their own providers, aren't restricted by NDIA price guides, and tend to be more engaged. Content targeting them attracts exactly the audience you want.
Pillar 3: Outcomes & Evidence Content
Under the new NDIS quality framework, demonstrating outcomes is becoming a regulatory requirement. It's also your strongest SEO differentiator.
- Outcome case studies — "How Occupational Therapy Helped Marcus Return to Work" (anonymised or with permission). Real stories with measurable outcomes — "improved grip strength by 40% over 12 weeks" — build trust with both participants and support coordinators reviewing your services.
- Practitioner profiles — Detailed pages for each therapist with AHPRA registration numbers, specialisations, post-graduate training, and areas of clinical interest. Link to their AHPRA registration. These pages serve E-E-A-T requirements and rank for practitioner name searches.
- Evidence-based practice pages — Explain the research supporting your treatment approaches. "Why We Use Constraint-Induced Movement Therapy for Stroke Recovery" or "The Evidence for ESDM in Autism Early Intervention." This positions you as a clinical authority and differentiates you from providers who can't articulate their methodology.
The Support Coordinator Strategy
Support coordinators are your highest-leverage referral source — one coordinator may manage 30–50 participants and actively searches for providers to recommend. Create a dedicated "For Support Coordinators" page with your availability, service areas, waitlist status, intake process, and a direct referral form. This page ranks for queries like "NDIS providers accepting referrals Melbourne" and makes it easy for coordinators to send participants your way. Most providers force coordinators to call during business hours — an online referral form available 24/7 gives you a significant workflow advantage.
Schema Markup: Ready-to-Use Code
Schema markup helps Google understand your business. Copy and customise this code:
LocalBusiness Schema (Required)
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "MedicalBusiness",
"name": "Your Business Name",
"description": "Your description with services and location.",
"url": "https://yourdomain.com.au",
"telephone": "+61-3-XXXX-XXXX",
"address": {
"@type": "PostalAddress",
"addressLocality": "Melbourne",
"addressRegion": "VIC",
"postalCode": "3000",
"addressCountry": "AU"
},
"hasOfferCatalog": {
"@type": "OfferCatalog",
"name": "Services",
"itemListElement": [
{"@type": "Offer", "itemOffered": {"@type": "Service", "name": "Occupational Therapy"}},
{"@type": "Offer", "itemOffered": {"@type": "Service", "name": "Speech Pathology"}},
{"@type": "Offer", "itemOffered": {"@type": "Service", "name": "Physiotherapy"}},
{"@type": "Offer", "itemOffered": {"@type": "Service", "name": "Psychology"}},
{"@type": "Offer", "itemOffered": {"@type": "Service", "name": "Support Coordination"}},
{"@type": "Offer", "itemOffered": {"@type": "Service", "name": "Behaviour Support"}}
]
},
"aggregateRating": {"@type": "AggregateRating", "ratingValue": "4.8", "reviewCount": "127"}
}
</script>
Test Your Schema
After adding schema, test it at Google's Rich Results Test ↗. Fix any errors before moving on.
12-Month Content Calendar
Consistent content signals to Google that your business is active. Here's what to post each month:
January
New year therapy goals
February
Back to school support
March
Autism awareness month prep
April
Autism awareness month
May
Speech pathology week
June
NDIS plan review season begins
July
NDIS plan reviews peak
August
Allied health week
September
Mental health month prep
October
Mental health month
November
Disability awareness
December
End of year planning
Monthly Content Rhythm
Every Month, Publish:
- 1 educational resource or success story
- 4 Google Business posts with tips
- Update NDIS pricing if changed
- Request family testimonials
- Add therapist content
Competitor Analysis Framework
Understanding what competitors do well (and poorly) helps you find opportunities.
5-Step Framework
Identify Top 5 Competitors
Search "NDIS provider melbourne" and note who ranks #1-5 organically.
Analyse Their GBP
Reviews? Rating? Posting frequency? Photos? Services listed?
Audit Their Website
Service pages, suburb pages, blog topics, page speed.
Check Backlinks
Use Ahrefs free checker ↗ to see who links to them.
Find Gaps
What suburbs don't they cover? What services? What questions aren't answered?
NDIS Registration & Compliance as SEO Assets
NDIS provider registration is a rigorous process — and that rigour is your competitive advantage online. Registered providers have passed quality audits, met practice standards, and demonstrated governance capabilities. Unregistered providers (who can still serve self-managed and plan-managed participants) haven't. Communicating your registration status effectively is both a compliance requirement and a powerful SEO differentiator.
Display your NDIS registration number on every page of your website. Link to your listing on the NDIS Provider Register — this outbound link to an authoritative .gov.au domain strengthens your page's trust signals. Create a dedicated "Our Registration & Compliance" page that details which registration groups you're approved for, your last audit outcome, your AHPRA registrations, and any specialist accreditations (e.g., PBSP authorisation for behaviour support practitioners).
Registration Signals That Boost Rankings
Turn your compliance obligations into SEO trust signals:
- AHPRA registration links — Link each practitioner's name to their AHPRA registration. This verifies credentials and signals to Google that your content is authored by qualified health professionals.
- NDIS Practice Standards — Publish how you meet each standard. This creates indexable content that ranks for queries like "NDIS practice standards explained" while demonstrating governance to prospective participants.
- Worker screening — Mention NDIS Worker Screening Checks prominently. Parents of NDIS participants with children specifically search for this assurance.
- Insurance and qualifications — Display professional indemnity insurance, public liability, and any specialist certifications. Each is a trust signal for both Google and prospective clients.
For allied health practitioners specifically, AHPRA's advertising guidelines require that your website doesn't make claims you can't substantiate. This aligns well with good SEO practice — Google penalises exaggerated claims, especially in health content. Instead of "we guarantee results," publish specific, evidence-based outcome data: "On average, our participants improve their mobility scores by 35% within 16 sessions." Precise claims backed by data rank better and convert better than vague promises.
Want a custom SEO roadmap?
Our Melbourne SEO team will audit your site and deliver a clear action plan — no fluff, no lock-in.
Local SEO Playbook: Reaching Participants In Your Area
NDIS participants typically choose providers within a 15–20 kilometre radius for in-person services, though telehealth has expanded catchments significantly for some therapy types. The Google Map Pack is your most visible digital asset — particularly important because many participants or their carers search on mobile devices and engage with the first providers they see on the map.
Your Google Business Profile categories need careful selection. Primary category should be your main discipline — "Physical Therapist," "Occupational Therapist," "Speech Pathologist," or "Psychologist." Add every relevant secondary category: Google allows up to 10, and categories like "Disability Services," "Rehabilitation Center," and "Mental Health Service" each open additional search queries. In the business description, specifically mention "NDIS registered provider" — this phrase appears in thousands of monthly searches.
NDIS Local SEO Priorities
Suburb + Service + NDIS Pages
Build pages targeting the trifecta: "NDIS Physiotherapy Werribee," "Speech Therapy NDIS Dandenong," "Occupational Therapy NDIS Sunshine." These long-tail pages face less competition and convert at higher rates because they match exactly what participants search for.
Telehealth Service Pages
If you offer telehealth, build dedicated pages targeting broader geographic terms: "NDIS Speech Therapy Online Victoria," "Telehealth Psychology NDIS Melbourne." These capture participants in areas with limited local options and expand your effective catchment to the entire state.
Directory Citations
Beyond Google, list on the NDIS Provider Finder, AHPRA practitioner register, Kinora (formerly Clickability), and disability-specific directories like My Plan Manager's provider search. Each citation builds authority and creates a referral pathway.
Review Collection Strategy
NDIS providers face a unique review challenge: some participants may not be able to leave reviews themselves. Encourage family members and carers to review on behalf of participants (with consent). Reviews mentioning specific therapy types and outcomes — "fantastic occupational therapy for our son with autism" — reinforce your relevance for those searches.
The Waitlist Transparency Advantage
Long waitlists are the biggest frustration in NDIS allied health. Turn this challenge into an SEO asset by publishing your current wait times on your website — updated monthly. "Current Wait Times: Physiotherapy 2 weeks, Speech Therapy 6 weeks, Psychology 8 weeks." This page ranks for "NDIS [service] waitlist Melbourne" searches, it builds trust through transparency, and it converts enquiries from participants who need services with shorter waits. Providers who publish waitlist information receive 50% more enquiries for their lower-wait services compared to those who force people to call and ask.
The Cost of NOT Doing SEO
Every day you're not visible in Google, competitors win jobs that could be yours. Let's do the maths:
What Are You Losing Each Month?
50
Monthly searches for "NDIS OT [suburb]"
$8,000/yr
Average client value
3-5%
Typical conversion rate for #1
If you ranked #1 for just this ONE keyword:
50 × 3% × $8,000/yr = $12,000/month
NDIS participants often continue for years - high lifetime value.
Technical SEO Checklist
Technical issues can tank rankings no matter how good your content is:
Mobile-Friendly
Over 70% of searches happen on mobile. Your site MUST work perfectly on phones.
Test: Mobile-Friendly Test ↗Page Speed
Slow sites lose customers. Nobody waits 5 seconds for your site to load.
Target: Under 3 seconds on mobileHTTPS Security
Google marks non-HTTPS sites as "Not Secure". Kills trust instantly.
Required: SSL certificate installedXML Sitemap
Helps Google find and index all your pages. Submit to Search Console.
Check: yourdomain.com.au/sitemap.xmlGoogle Business Profile Checklist
Your GBP is often the first thing customers see. Make it count:
Complete GBP Setup
- Primary category: Physical Therapist or relevant
- Add NDIS registration number
- List all therapy services
- Add therapist qualifications
- Show service areas
- Enable enquiries
- Post weekly therapy tips
- Respond promptly to families
Frequently Asked Questions
How do I access NDIS-funded therapy?
You need an NDIS plan with therapy funding. Contact providers directly - most will check your plan and explain what's covered. You can choose any registered or non-registered provider.
What's the difference between registered and non-registered providers?
Registered providers can work with agency-managed participants. Non-registered can only work with self/plan-managed. Registration means quality audits but doesn't guarantee better service.
How much do NDIS therapy sessions cost?
NDIS sets price limits: OT/physio/speech ~$193/hour, psychology ~$214/hour. Providers can charge up to these limits. Some charge less. Travel and reports may be extra.
Can I choose my own therapist?
Yes. You have choice and control over your providers. You can change providers anytime if you're not happy. Try a few to find the right fit.
How do I know if therapy is working?
Good therapists set clear goals and track progress. You should see measurable improvements over time. Regular reviews (usually 3-6 monthly) assess whether to continue or change approach.
How long does SEO take for NDIS providers?
Expect enquiry increases in 4-6 months, significant growth in 8-12 months. NDIS is growing - getting visible now builds long-term referrals.
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